Answering either one or more of these experiences below helps us decide how to address the issue.
Each trouble shooting call is unique and often times you will discover it is more than your wood burning appliance that is an issue, together we can resolve the issue(s):
- My appliance smokes when the loading door is opened
- I get rapid creosote accumulation in the flue pipe and chimney.
- Cold Backdraft (reverse flow in the chimney when not in use)
- An intermittent and slight smell of smoke in the House.
Each trouble shooting call is billed as 1 hour and sweeping of the chimney system is an additional charge on top of trouble shooting call as discovering issues is a time consuming process and requires many questions to be asked as well as possible access to other parts of your home to determine any possible compounding issues.